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Digital Skills: Artificial Intelligence




3 weeks

About the Course

Identify the skills needed to work with artificial intelligence (AI)

From AI chatbots to smart personal assistants, AI is used in many businesses to optimise processes and improve working life.

On this three-week course, you’ll learn about the past, present, and future of artificial intelligence and explore its potential in the workplace.

Discover the origins of artificial intelligence

You’ll examine key moments in AI history and demystify AI facts from fiction. You’ll then take a look at AI in action, exploring the benefits and considerations of AI, as well as investigating the ethics of responsible AI.

Using this knowledge, you’ll evaluate how AI developments may impact your work and discuss where the future of AI might lead.

Explore the applications of AI in industry

From retail to agriculture, AI has far-reaching implications for a wide variety of industries. You’ll enhance your understanding of AI in the workplace before looking at the impact on an individual level through case studies and self-reflective tasks. Having completed these exercises, you’ll be able to analyse how your present or prospective career may advance using AI, helping you to identify gaps in your current skill set.

Develop techniques to upskill with artificial intelligence

With an overview of the current AI landscape, you’ll take a look at the future and assess what an AI driven world might look like.

In the final week of this course, you’ll reflect on the skills you already possess, learning how these can be adapted for evolving technological roles, as well as developing strategies to help further your career in evolving industries.

By the end of this course, you’ll understand AI development and its role in advancing processes across industry. Having evaluated your skill set, you’ll be able to develop a strategic plan to upskill and adapt to the impact of AI in your role.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Describe the origins and advent of AI

  • Explain the relationship between AI and Automation

  • Reflect on the application of AI to your own context

  • Identify key shifts in the workplace influenced by AI

  • Assess the impact shifts in the workplace may have on roles and responsibilities

  • Identify how the relationship has changed between AI and humans

  • Identify future skills required to work and interact with AI

  • Produce an action plan to adapt your skills for the future

Your Instructor


Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialised skills across more than 40 industries, Accenture offers Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres.

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